Returns & Exchanges
At Astoria Jewelry, we want you to be completely enamored with your new pieces. If you are not satisfied with your purchase, we accept returns and exchanges on unworn items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online return portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely place the jewelry in its original Astoria branded packaging to ensure it remains protected during transit.
- 3.Label and Ship
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our quality assurance team inspects the item, your refund will be processed back to your original payment method within 5-7 business days.